Remote Support

Remote Support

Here at Primary IT Support, our Helpdesk support team can provide a robust remote support option to all our schools, which means that even if any problems arise when your designated engineer is not available you can still get the same level of first class support.


We use industry-leading tools which allow us to provide support to our clients no matter where they are working from. Whether this is in school, or at home our technicians will aim to provide the highest level of support. This allows our engineer to monitor key parts of your infrastructure to ensure a stable and continuous service, and to keep downtime to a minimum.


The best way to contact the remote support team is as follows:


Telephone: 01992 467202